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Consultant: Mike Lopez
“Mike was great. He found as exactly what we painted. We look forward to future business with Mike & everyone at Northtowne.”
- Marshall Everett (Kansas City, MO)
Consultant: Richard Justice
“Thank you for the EASIEST car buying experience ever. We were so pleased with Richard and Lynn we have been telling our story to everyone about the outstanding service we received at Northtowne. This is the second VW we've leased from Richard and we'll be lifelong customers! Thank you again for everything. Couldn't have been better.”
- Kristen Sobba (Overland Park, KS)
Consultant: Mike Lopez
“This is the 3rd vehicle that I've purchased from Mike Lopez. I traveled outside of where I live because I know I can trust Mike to find me a great running car at a great price. His honesty and integrity are what brings me back to Northtowne – the service is also great!”
- Lisa Noordnock
Consultant: Didi Lazarus
“The salesperson went way beyond what anyone in the retail business does for a customer. Didi has always been my go to person for VW diesels but in this recent purchase of both my and my daughters car, he showed himself to be above the best! We will be sending anyone who asks about our cars to Northtowne.”
- Robert Reed (Smithville, MO)
Consultant: Mike Lopez
“Mike Lopez was great. I enjoyed working with him. I also appreciated the fact that I only had to deal with Mike and no “manager” had to come talk to me. Very professional.”
- Joshua Smith (Newton, KS)
Consultant: Richard Justice
“We are very pleased with the service and help we received from our salesperson Richard Justice and finance manager Steve Murdock.”
- Peter & Patricia Lanfranca (Independence, MO)
Consultant: Didi Lazarus
“Didi was extremely hard working in finding me a decent & reliable vehicles. And he able to get me into the price range that I needed. It was a pleasant experience.”
- Linda Hill
Consultant: Mike Lopez
“Always helpful & pleasant. Understood our price range & respected our wishes to stay in that area. Helped with all questions during & after purchase of vehicle. Was available & helpbenbenful even one week after we bought the truck.”
- Phillip & Peggy Jackson
Consultant: Richard Justice
“Rich is a very good person to trust and send people to him to be helped. I know him since 1999 I sent so many friends, relative, and coworker to buy car or to consult with him regarding a purchase of a vehicle. I always hear good words about him from all the people I sent to Richard.”
- Sardar Ameen (Kansas City, MO)
Consultant: Helen Perry
“Helen Perry is a great sales person. She provided one of the best car buying experiences I've every had. 5 Star experience in my book. I wouldn't hesitate sending one I know to your dealership and to Helen. Thank you very much!”
- Michael Mansil (Kansas City, MO)
Consultant: Jim Best
“This is the 2nd car this year that we have purchased from Jim Best. We would recommend him without question. Jim goes above and beyond to make the car buying experience a positive one.”
- Jerad Cox (Kansas City, MO)
Consultant: Helen Perry
“Helen was very helpful and went beyond to help us. I will go back and look for her to help.”
- Ruben & Kellie Obico (Parkville, MO)
Consultant: Walter Lowe
“Between Grant White & Henry, both were excellent on our used Ford Escape at the VW dealership.”
- Walter Lowe (Kearney, MO)
Consultant: Mike Maher
“Mike was amazing. I appreciated all of the help in buying my car.”
- Christina Helm
Consultant: Helen Perry
“I was very happy with my salesperson. She was friendly and helpful and did her best to see that all went well. Thanks again for everything. Love my VW!”
- Linda Krueger
Consultant: Michael Lopez
“Mike Lopez was Great!! This is the 4th car we have purchased from him at Northtowne VW.”
- Lisa & Michael Tinoro
Consultant: Mike Maher
“This was the BEST car lot experience I have EVER had (and I have had a lot – LOL). Integrity is a hard-to-find quality these days. You're the best and the finance person too!”
- Marsha Gonzales
Consultant: Richard Justice
“Richard went out of his way to make sure that I got a good deal, but more importantly that I had safe & reliable transportation.”
- Patricia Henry (Liberty, MO)
Consultant: Mike Lopez
“Michael Lopez had the most pleasant personality of any car salesman. It was truly an unexpected pleasure.”
- Haley Belcher (Carollton, MO)
Consultant: Henry Lomax
“Henry was wonderful! I would recommend him to anyone looking fto purchase a vehicle! Thanks for everything!”
- Lisa Showalter (Jamesport, MO)
Consultant: Richard Justice
“Richard brought the car to my job so I could look at it, test drive it. Then he picked me up from work to buy the car. My car wasn't running so it was a great idea & way to buy this car.”
- Vickie Gunnels (Kansas City, KS)
Consultant: Didi Lazarus
“Didi was our all-time favorite salesperson!! He came as a recommendation to us and we were really happy working with him. He made purchasing a car a really fun experience. We'd definitely come see him again and recommend him to others.”
- Carla & Frank Cook (Kansas City, MO)
Consultant: Mike Lopez
“Very knowledgeable and polite salesperson. Enjoyed the experience and would recommend Northtowne to anyone. Thank you for this and I'm sure Joanna is looking forward to continuing the relationship with you.”
- Randall Stephens & Joanna Baker (Dodge City, KS)
Consultant: Helen Perry
“Love Helen Perry. She is great at what she does. I have bought 4 cars from her and will always come back to her. Thanks Helen :) you're great!”
- Kimberly Stevens (Henrietta, MO)
Consultant: Michael Lopez
“Michael Lopez had the most pleasant personality of any car salesman. It was truly an unexpected pleasure.”
- Haley Belcher (Carollton, MO)
Consultant: Richard Justice
“I was very happy! I love my new car! I call it the Mercedes of Jetta! My sales person Richard was very patient and attentive to all my needs, even switching the car I test drove because I was not sure about the one I was going to test drive. He even gave me time to decide between two cars that really liked. And I was very impressed with Lynn who processed my loan.”
- Jennifer Smith
Consultant: Helen Perry
“We love working with Helen and Grant. We've been working with the dealership over 10 years. My husband's family before that. It's a pleasure to walk in and have everyone know who you are, even if they've not personally worked with us. It's great to have someone who looks out for our needs.”
- Brent & Camille Seever (Independence, MO)
Consultant: Didi
“Very comfortable, helpful atmosphere. Was assisted by more than one person. This is my second car buying experience at your store. Very pleased on both occasions.”
- Gerald & Martha Rexin (Kansas City, MO)
Consultant: Richard Justice
“Richard was extremely helpful! This was the most positive car buying experience I have ever had! I can't wait to do business with Northtowne again!”
- Ashley Mullen (Maryville, MO)
Consultant: Mike Maher
“One of the easiest buys ever! Thank you!”
- Jerry & Carolyn Summers
Consultant: Didi Lazarus
“Didi is a pleasure to work with. He is always friendly and helpful.”
- Bradley & Ashley Martin (Independence, MO)
Consultant: Henry Lomax
“Friendly salesperson, very helpful, answered all my questions. Buying the car was a fun, fast, experience. Highly recommend Northtowne.”
- Patsy Whalen (Kansas City, MO)
Consultant: Helen Perry
“Helen was excellent. She made the car buying experience both pain and stress free. Will definitely recommend her to friends and family. Looking forward to doing business with Northtowne VW again.”
- Jessica Ward (Warrensburg, MO)
Consultant: John Howe
“Well done as always!”
- Jay Selanders (Kansas City, MO)
Consultant: Mike Lopez
“Grant and Mike Lopez are the best! I love the organization and its consistent professionalism. Thanks for everything!”
- Brian Broce (Kansas City, MO)
Consultant: Richard Justice
“I am very satisfied with my purchase experience.”
- Dale Feuerborn (Kansas City, KS)
Consultant: Mike Lopez
“Grant White and Michael Lopez did an excellent job with the whole process!”
- Marilyn Rojas (Kansas City, MO)
Consultant: Didi Lazarus
“This was the best most pleasant purchasing experience we've ever had. We have already recommended you to our son, who bought a car the very next week. Great place. We will definitely continue to recommend you to our friends and family.”
- Elizabeth Maurin (Kansas City, MO)
Consultant: Mike Maher
“Wonderful & Professional. I am in the car business and I was very impressed. I was picked up at the airport, the car was as described and I am extremely pleased.”
- Amber Houghton (San Antonio, TX)
Consultant: Jim Best
“Everyone was so nice and helpful at Northtowne Volkswagen. My salesman Jim Best is the best I have to say. He was so helpful and knowledgeable and was not pushy in any way for me to make up my mind on my car. I cannot say enough for all of you. My entire experience was great and I love my new car!! Thank you so much for everthing.”
- Alice Bryan (Raytown, MO)
Consultant: Didi Lazarus
“Didi was great to work with . This is the 3rd VW we have purchased from him.”
- Rhonda & Patrick Sutliffe (Shawnee, KS)
Consultant: Mike Maher
“We visited many dealerships and met no one who treated us with as much respect as Mike at Northtowne. He wasn't pushy or intense, but rather worked with us (as a friend would) to make a deal we felt happy about. We love our new car and have already told many friends about our positive experience.”
- Elizabeth & John Bennett (Kansas City, MO)
Consultant: Didi Lazarus
“Didi has always been great. He is helpful and truthful, he always treats me like a top client.”
- Michael Cardello (Kansas City, MO)
Consultant: Jim Best
“Jim went above and beyond our expectations to make sure all of our needs were met. The next vehicle I buy will definitely be from him!”
- Michael & Crystal Best (McLouth, KS)
Consultant: Mike Maher
“I hadn't purchased a vehicle since 2000 so I would hope “things” had changed. This was the first car purchase I've made where I was a “customer”, not a female customer, not a customer who was ignorant of basic mechanics, or one that needed a husband to pay for the car or make a buying decision. THANK YOU!!!”
- Sharon Willoughby (Liberty, MO)
Consultant: Henry Lomax
“I had an outstanding experience at Northtowne VW! I was so glad to work with Henry Lomax, he made the car buying process pleasant and easy!”
- Laurel Lee (Lee's Summit, MO)
Consultant: Richard Justice
“Tenth car in 11 years, pretty much speaks for itself.”
- Michael Lammers (Gladstone, MO)
Consultant: Helen Perry
“Helen was the best salesperson. She knew exactly what we were looking for and payments we could afford. Thank you so much.”
- Jennifer King (Kansas City, KS)
Consultant: Henry Lomax
“Henry Lomax was my salesperson and he couldn't have been better. A true professional. I'd recommend him to anyone.”
- Brent Niemuth (Kansas City, MO)
Consultant: Richard Justice
“Mr. Justice was an excellent rep for your business. We greatly appreciate his ability to both listen to our wants/needs, and to also not be too pushy in our decision making. We will definitely recommend him to friends / family.”
- Melissa & Chris Chamberlain (St. Joseph, MO)
Consultant: Henry Lomax
“I was very pleased with all of the people I met at your dealership. My salesman Henry Lomax was exceptional! He asked me a few questions and within minutes he had me in the perfect car. I look forward to a long relationship with your dealership.”
- Aaron Dennis (Parkville, MO)
Consultant: Mike Lopez
“Mike Lopez is the very best salesperson. This is the reason we bought 2 cars from him. If we have the opportunity to tell other people our recommendations. Also we are pleased with Northtowne Service.”
- Ralph Mandato (Kansas City, MO)
Consultant: Didi Lazarus
“Answered all our questions & when we have a question or problem now – he still helps us – he is very caring & that means a lot & we feel like he was very truthful to us & you don't find that much today.”
- Ronald & Teresa Brewer (Liberty, MO)
Consultant: Henry Lomax
“Very good overall experience. No problems encountered. Everything went smoothly.”
- Paul Walker (Olathe, KS)
Consultant: Didi Lazarus
“Very helpful, etc., was not pushy, did not ignore me (Bettie)”
- Stanley & Bettie Brown (Roeland Park, KS)
Consultant: Richard Justice
“This is the third car I have purchased from Northtowne, the salesperson was very easy to work with and I appreciated he did not over talk himself. He allowed me time that I needed to decide if I really wanted the car. I think it is important for your salesperson to know when to push and to pull back. Your service department is the only reason I return to North Oak, time after time. I live in Lawrence, Kansas and yes I have options. But the service is Great!”
- Tommy Amico (Lawrence, KS)
Consultant: Richard Justice
“Richard Justice did an outstanding job in earning our business.”
- Robert Driscoll (Kansas City, MO)
Consultant: Henry Lomax
“The salesman, Henry Lomax, was excellent! He answered all of the questions I had about the car and explained the features of the car without being pushy or overbearing. I've been to a lot of dealers in the past and never have I met such a great salesman! He seemed to put a lot of thought into the details of my particular sale and it truly made the whole experience the best I have ever had with buying a new/used car.”
- Aaron Dennis (Parkville, MO)
Consultant: Richard Justice
“Richard Justice was very courteous and explained all my questions. I will recommend Richard to all my friends and family. He is an amazing worker! Thank you Richard!”
- Erle & Melissa Benton (Leawood, KS)
Consultant: Jim Best
“Your salesperson came out to the airport on his day off to pick me up when I arrived. Drove me to the dealership and stayed there until the transaction was complete and I was on the road back to the Dallas area. That is good customer service!”
- James Tye (Allen, TX)
Consultant: John Howe
“At 59 years of age, this was the 1st time that the entire sales experience was the easiest I have ever experienced. This was due to your professional & competent team of associates. I felt relaxed throughout the process.”
- Ronald Einbender (Kansas City, MO)
Consultant: Helen Perry
“This is my 4th VW Beetle. The service dept (Rick Plant) is exceptional! Helen Perry was my sales consultant for my new Final Edition blue Beetle and she's now my new best friend. She was delightful to work with. Everything about Northtown is great!”
- Mollie James (Excelsior Springs, MO)
Consultant: Mike Maher
“The purchase process was painless. Mike Maher is a great low key salesman. I will be back.”
- Randy Cheek (Kansas City, MO)
Consultant: Didi Lazarus
“Didi is like a parent. He fathered me through the whole process. I don't know what you pay him but it's not enough. This is my 3rd lease with your company. Didi is why I keep coming back. Thank you Didi for all you do/did for me.”
- James Gehlken (Kansas City, MO)
Consultant: Helen Perry
“Helen and Grant were more than helpful in finding me exactly what I wanted and making it work for me. Thank you all for all of your help!”
- Matthew Griggs (Kansas City, MO)
Consultant: Mike Lopez
“I had an excellent experience buying my Beetle there. I would highly recommend my salesman, Mike Lopez and your dealership. I will be back to buy another car from you in the future.”
- Janet Wilson (Kansas City, MO)
Consultant: Jim Best
“I appreciated you guys picking me up at the airport and getting me through the process quickly. The drive home was uneventful. The Sportwagon handled great on the road at all speeds. I also appreciate the full tank of gas. It got me 50 miles south of Oklahoma City before I had to refuel. I enjoyed doing business with you and your organization.”
- Scott Tye (Allen, TX)
Consultant: Mike Lopez
“Mike was very courteous and professional. He walked us through the whole process from start to finish. Mike answered all of our questions and was open and honest. I would buy from Mike again. Thanks for having him there.”
- Joseph Chavez (Kansas City, MO)
Consultant: Mike Lopez
“Mike sold Shelli & I a VW back in March so when our daughter wanted a car we both thought we should go see Mike as he helped us well in the past. And as the first time Mike was the professional we knew he was.”
- Shelli & Sara Baum (Kansas City, MO)
Consultant: Didi Lazarus
“Wonderful to deal with ¡V Thank you for making my daughters first car buying experience a wonderful one!”
- Linda Westbrook (Kansas City, MO)
Consultant: Jim Best
“Jim was very pleasant and professional and a pleasure to do business with.”
- Stephen & Harriet Blackaby (Cummings, KS)
Consultant: Bob Smith
“Good experience in buying a car. Seems to be a top-notch organization.”
- Charles Smith (Kansas City, MO)
Consultant: Helen Perry
“Grant White provided outstanding post sale assistance that was very professional and a credit to VW and the dealership.”
- James Patterson (Edwards, MO)
Consultant: Mike Maher
“It was an awesome experience.”
- Natashea Brown (Kansas City, MO)
Consultant: Mike Maher
“Very Very Satisfied!!!!! MANY MANY THANKS TO MY SALESMAN MIKE MAHER!!!!!!!!”
- Lisa Hunt (Smithville, MO)
Consultant: Henry Lomax
“Great Salesperson! There should be more like him.”
- Linda Avila (Liberty, MO)
Consultant: Michael Lopez
“Mike Lopez is a very considerate individual...you are fortunate to have him on your staff.”
- Cherryl Ballew (Kansas City, MO)
Consultant: Didi Lazarus
“We love our slug Bug!”
- Bonna Yocum (Grain Valley, MO)
Consultant: Mike Maher
“Professional sales staff. Know they have an excellent product and don't beat around the bush about it. Reached a deal very quickly which is important to me.”
- Michael Tate (Topeka, KS)
Consultant: Didi Lazarus
“This is the 5th VW that I purchased from Didi. I wouldn't buy one from anyone else. You have a great car and Didi is a great salesman.”
- George Burget (Independence, MO)
Consultant: Henry Lomax
“I LOVE Sales Consultant, Mr. Henry Lomax.”
- Carla Lomax
Consultant: Mike Lopez
“My experience at Northtowne was excellent. I felt Michael Lopez was very honest as well as helpful.”
- Kirby & Virginia Roach (Kearney, MO)
Consultant: Helen Perry
“Everything & everyone was great! Helen is amazing and this was my second purchase from her. Keep up the great work. The porters in the bay were very courteous when we test drove a car they just cleaned it in the rain =)”
- Marissa & Brian Keeley (Lenexa, KS)
Consultant: Richard Justice
“This is the 8th vehicle I have purchased from this dealership, and Richard Justice, my salesman. This dealership continually provides an honest, ethical way of doing business. I have and will continue to send people, friends/family/anyone, to this dealership. I ALWAYS leave with good, warm fuzzies about my purchase. I have NEVER felt anything other than AWESOME after leaving with a purchase. Thank you for making it such a super awesome experience every time! I love my 2010 Golf!! :)”
Consultant: Joe Fondaw
“Joe made it all easy & pleasant.”
- David Morris (Kansas City, MO)
Consultant: John Howe
“Fantastic service and selections, I'd buy from again in the future.”
- Kyle Beger (St. Joseph, MO)
Consultant: Didi Lazarus
“The process was very smooth and Dee Dee made it a fun experience. I will be back someday!”
- Megan Lynch (Prairie Village, KS)
Consultant: Jim Best
“Honestly, I've bought 7 cars from Jim Best in the last 20 years. I would trust no one else to know what I want, and to have my families best interest at heart. He is wonderful person and he has my back”
- Julie Simmons (Kansas City, KS)
Consultant: Didi Lazarus
“I prayed to God the kind of car I wanted and my prayer was answered. It was a miracle from God and Didi is amazing – such a Blessing. He made buying my car easy & enjoyable. Thank you so much & I am very grateful. I tell everyone my experience.”
- Patti King (Kansas City, MO)
Consultant: Jim Best
“Very Good Experience. No Pressure. Very Friendly. Everything was just like we were told.”
- Doris & David Myers (Kansas City, MO)
Consultant: Didi Lazarus
“Didi Lazarus is always professional, helpful, and knowledgeable. This is the 3rd used car we have purchased with Didi's assistance at Northtowne. We also purchased a new car with him at Northtowne. Though a long drive from Overland Park, it's worth every mile.”
- Susan Hopkins (Overland Park, KS)
Consultant: Richard Justice
“This is the 8th vehicle I have purchased from this dealership, and Richard Justice, my salesman. This dealership continually provides an honest, ethical way of doing business. I have and will continue to send people, friends/family/anyone, to this dealership. I ALWAYS leave with good, warm fuzzies about my purchase. I have NEVER felt anything other than AWESOME after leaving with a purchase. Thank you for making it such a super awesome experience every time! I love my 2010 Golf!! :)”
- Susan Hopkins (Overland Park, KS)
Consultant: Mike Maher
“Mike was outstanding, he was honest, responded very quickly to each request for information and was accurate – and timely – Mike was great to work with and I would recommend Northtowne to my friends and family. Thanks for the great experience and the awesome car!!!!”
- Edwards Chemicals Inc
Consultant: Helen Perry
“We have been customers for years & love our sales person. Grant has always been great, calling us to let us know of a great deal & now Helen is more than a sales person for us. She continually goes above & beyond to the point we can not visit service w/o my daughter insisting on a trip to see Helen. Helen & Grant are a big reason we continue w/ Northtowne!”
- Brent & Camille Seever (Independence, MO)
Consultant: Didi Lazarus
“Our sales rep (Didi) was awesome, he knew the car inside and out. I had a lot of questions for him and he able to answer most of them and the ones he could'nt he found out the answer right away. This is the best experience I have had buying a car and I will recommend and come back to this dealership for my future cars if possible. Thank you and keep up the good work.”
- Robert Shields (Kansas City, MO)Consultant: Helen Perry
“Our sales consultant is the best we have ever delt with; a true, friendly professional.”
- Susan Green (Farley, MO) 2010 Volkswagen CC
Consultant: Didi Lazarus
“The sales person that I asked for was off that day, but he came right in to serve me. I was very impressed with that. After explaining what I had in mind, he knew just the car to show me and let me take it out for a test drive. The driving demo was very complete and satisfactory and after driving the VW Tiguan, I was sold on the car. Thank you for being such a caring company. I will do business with you again when there is a need.”
- Roni Teague (Gladstone, MO) 2010 Volkswagen Tiguan
Consultant: Helen Perry
“Helen did an outstanding job! We did not come in to buy a car (just looking) however the quality of your cars, warranty, and HELEN made the difference. She deserves recognition for a job well done.”
- Jeffrey & Elizabeth Most (Kansas City, MO)
Consultant: Helen Perry
“Helen Perry was very friendly. I enjoyed working with her. I brought my car back for service (license plate bracket) and your service staff (Rick) was very helpful & professional.”
- Kathleen Phillips (Greenwood, MO)
Consultant: Richard Justice
“This is the 8th vehicle I have purchased from this dealership, and Richard Justice, my salesman. This dealership continually provides an honest, ethical way of doing business. I have and will continue to send people, friends/family/anyone, to this dealership. I ALWAYS leave with good, warm fuzzies about my purchase. I have NEVER felt anything other than AWESOME after leaving with a purchase. Thank you for making it such a super awesome experience every time! I love my 2010 Golf!! :)
Consultant: Didi Lazarus
“Didi Lazarus was an excellent salesman. He was knowledgeable but did not pressure us. He is an asset to your company!”
- James & Carolyn Heath (Kansas City, KS)
Consultant: Michael Lopez
“Excellent – Michael Lopez was very helpful & knowledgeable / Russ Fortner was very easy to deal with. I felt they both helped me get a great deal on my 2008 Sonata – Treated very fairly – would definitely do business with Northtowne in the future!”
- Richard & Linda Forbes (Overland Park, KS)
Consultant: Didi Lazaurs
“Your service department is excellent. Didi is a fine salesman; a very caring individual.”
- Rosemary & Scott Davis (Smithville, MO)
Consultant: Helen Perry
“Helen was great to work with. Also a thanks to Grant for assisting my wife with hooking up her phone to the hands-free option.”
- Stephen & Alicia Mckinstry (Willow Springs, MO)
Consultant: Helen Perry
“It was very much enjoying and stress free.”
- Morgan Marshall (Anderson, MO)
Consultant: Richard Justice
“Very Positive experience and I LOVE MY CAR!”
- Lorin & Linda Walker (Kansas City, MO)
Consultant: Henry Lomax
“The whole thing was a welcomed experience. Starting with the salesman Henry Lomax. He was a pleasure to work with, at no time did I ever feel pressured nor was he pushy which most of car salesmen seem to be and which really turns me off.”
- Moraima Schwerert (Smithville, MO)
Consultant: Chris Sailor
“I worked with Chris Sailor and he was the GREATEST Car Sales Person I’ve ever worked with. I was so comfortable with him. He let me make the decisions instead of forcing something on me. I was so pleased when I first drove the vehicle that there was no way I was going anywhere or working with anyone else for my new vehicle. I’d have taken him to all the Northtowne Dealerships if I thought I wanted a different vehicle than the one I purchased.”
- Casey Michels (Kansas City, MO)
Consultant: Didi Lazarus
“We have purchased a few cars from Didi. He is a honest salesman and has always given us excellent service. He is a great person and always goes out of way his to make sure we are happy with our purchase.”
- James Madison (Independence, MO)
Consultant: Helen Perry
“Excellent! Love Helen!”
- Steven & Claudia Watts (Lake Waukomis, MO)
Consultant: Mike Maher
“I’ve assisted in the purchase of 4 cars in the last 2 years from Northtowne. I like Mike Maher. He’s a good represent of the business. Polite, professional, knowledgable, and I consider him ‘My Guy’ for cars. UGH! BAD WORD!”
- Sean Bratten (Kansas City, MO)
Consultant: Richard Justice
“Richard Justice is the best salesperson I have ever done business with, he deserves a raise. The sales manager went out of his way to ‘make the deal’ happen. The F&I lady was the fastest and easiest I have ever dealt with.”
- Quentin Woodrome (Grandview, MO)
Consultant: Helen Perry
“Helen Perry is great! She walks you through each step. This was a second time with her. We will keep in mind for the future.”
- John & Sara Doss (Holt, MO)
Consultant: Michael Cox
“Excellent – I have purchased several cars from Northtowne and have been very pleased with the way I was treated; fair price and courteous staff, especially Michael Cox. I plan to continue shopping at Northtowne for many more years.”
- Michael Seever (Gladstone, MO)
Consultant: Mike Lopez
“Excellent – Would highly recommend you (Northtowne) in the future – Especially Mike”
- James & Carolyn Webster (Mission, KS)
Consultant: Matt Kornblum
“I just want to say ‘Thank You’ for making what to me could have been a very confusing, intimidating car buying experience a very simplified one. In my personal history of car buying, this is the very first time I actually felt like a person rather than a number. I just love my new Volkswagen and can’t remember being as excited and happy as I am right now to be part of this family!”
- Rita Vaca (Kansas City, MO)
Consultant: Didi Lazarus
“Excellent! Didi was awesome!”
- Derrick & Heidi Morgan (Higginsville, MO)
Consultant: Henry Lomax
“Keep up the good job!”
- Julio Palencia, (Kansas City, MO)
Consultant: Michael Cox
“We had an enjoyable experience purchasing our latest vehicle and hope to return for our next purchase soon.”
- David Yost (Weatherby Lake, MO)
Consultant: Richard Justice
“A good approach as it is my 3rd VW Touareg as I am 110% satisfied with Northtowne service, attitude, and client attention provided. A well attended approach that puts Northtowne a notch above others. A great experience for certain with fine product delivered again to me!!!
- David Price (Fairway, KS)
Consultant: Helen Perry
“We are repeat customers because of the high degree of professionalism we receive and feel that we are being treated fairly.”
- Johnnie Walden (Kansas City, KS)
Consultant: Michael Cox
“Thank you my wife loves her new car!”
- Clyde Olmstead (Kearney, MO)
Consultant: Bill Raun
“Process went pretty flawless.”
- Stefan Frank (Liberty, MO)
Consultant: Michael Cox
“This is my third Volkswagen from Northtowne through Michael Cox. His consistent display of honesty, integrity and fair-minded dealings makes each experience a pleasant one; as car-buying should be. Thank you for another great VW! J”
- Julia Wesley (Kansas City, MO)
Consultant: John Howe
“It was good. I have never bought a car by myself before so it was a little scary for me. Your people were very helpful.”
- Claudia Waugh (Lee’s Summit, MO)
Consultant: Micahel Cox
“I purchased a 2010 Volkswagen Jetta after having a 2001 Volkswagen Jetta. Michael Cox was the salesperson for both of the vehicles. The purchasing experience was pleasant. I have and will continue to recommend friends and family to Northtowne Volkswagen. Everyone has always treated me well. The service staff has always been courteous. I like my new car and look forward to doing business again with Northtowne.”
- Susan Jackson (Kansas City, KS)
Consultant: Helen Perry
“Fantastic Experience! Would buy again in a heartbeat. Made a true believer out of my husband – not an easy task!!”
- Mary & Owen Straub (Kansas City, MO)
Consultant: Didi Lazarus
“Purchased my leased vehicle with which I was already familiar. The manager, Grant White, made it all very easy. You were able to accommodate all of my requests regarding the purchase of the car.”
- Thomas Decock (Kansas City, MO)
Consultant: Helen Perry
“The process was wonderful!! This was my first VW and they made everything so simple from the minute I walked in the door. I will definitely be back for another car when my lease is up. My saleswoman, the sales manager, and the finance manager was willing to do everything they could to assure I was well taken care of and showed complete honesty from the minute I walked in the door.”
- Lynn Gronniger (Grain Valley, MO)
Consultant: Helen Perry
“This was my first car purchased and I could not have been more excited or pleased with the help from my sales consultant and the dealership. I love my VW Passat and every time I get in it a big smile crosses my face. I can honestly say that when I buy my next car it is going to be another VW and I will come back to the same dealership! Thank you!”
- Elizabeth Bernardi (Kansas City, MO)
Consultant: Mike Maher
“Your dealership is what other’s should aspire to be. Totally professional, courteous, knowledgeable, and a pleasure to do business with. I HIGHLY recommend you to anyone looking for a new or pre-owned vehicle, and Mike Maher deserves a big ‘pat on the back’ for his approach to sales and customers. I really wish you would open a dealership in Columbia, MO. There is a HUGE demand for VW/Audi in Columbia and your dealership’s way of treating customers would be greatly welcomed!”
- Charles Krieg (Columbia, MO)
Consultant: Mike Lopez
“My salesman Mike Lopez was knowledgeable and professional.”
- Stephen Pinkston (Kansas City, MO)
Consultant: Henry Lomax
“Henry was wonderful. He has great people skills. He is kind, considerate and very thorough and detail oriented. He will be a very effective salesperson in his career at your dealership. My thanks to him for dealing with my wife and me in such an effective way. It was truly wonderful auto buying experience.”
- Terrence Coleman (Prairie Village, KS)
Consultant: Helen Perry
“Very good car buying experience!! Helen was wonderful!”
- Jacklyn Thompson (Shawnee, KS)
Consultant: John Howe
“John Howe the salesman was helpful, knowledgeable, and courteous. I appreciated his method of salesmanship.”
- Murlin Talbott (Kansas City, MO)
Consultant: Mike Maher
“You were GREAT! Thanks –“
- Telia Gilcrest (Leawood, KS)
Consultant: Helen Perry
“Helen made us feel welcome as soon as we walked in the door and helped us to find the right mini van for us.”
- Charles Finney (Topeka, KS)
Consultant: Mike Maher
“Mike Maher is really the best salesperson I’ve met. I’ll be contacting him anytime I need to by a new VW as long as he’s selling them.”
- Jason Boggs (Olathe, KS)
Consultant: Richard Justice
“Buying the car that day was snap decision which lead to a bit of a time crunch. EVERYONE worked to help us deal with that including having Steve, the Hyundai finance guy do our paperwork”
- Steven Van Dyke (Kansas City, MO)
Consultant: Didi Lazarus
“Didi, is a terrific salesperson. The reason I bought this car, my second at dealership is due to him. I love VW bugs but Didi is a fantastic asset for your dealership. Please let VW of America know how great I believe he is with people.”
- Jim Chaar (Prairie Village, KS)
Consultant: Frank Panettiere
“I want to thank Grant White for his excellent service while our car was being repaired. The starter failed within 10 days of delivery and the part was back ordered. Bobby in the service department also kept us updated on the status of the back order. The level of concern and care provided made the period without the car less frustrating. Grant showed that customer service for Northtowne truly extends beyond the sale date.”
- Doris Montegna (St. Joseph, MO)
Consultant: Helen Perry
“Helen Perry made the whole experience very pleasant.”
- Belford Electric Inc. (Wichita, KS)
Consultant: Frank Panettiere
“Grant White and the team handled my 2010 Golf order and purchase very professionally. Communication during the process was good. The vehicle arrived when expected. I appreciate the straight and clear dialogue throughout the entire process.”
- Kent Croft (Olathe, KS)
Consultant: Didi Lazarus
“Excellent, Salesman, Dealership, and Service Personnel!”
- Claude Bradsher (Gladstone, MO)
Consultant: Matt Kornblum
“Love the car! And my wife loves it too!”
- Thomas Fahey (Parkville, MO)
Consultant: Richard Justice
“I have bought/leased six cars from three different states in the last eight years. This experience has been by far my best car-buying experience. Richard Justice showed a genuine interest in my needs as a client and made it happen for me. I drove out of the dealership in the exact car configuration that I wanted for the payment I wanted. My trade-in was also valued very fair (higher than Carmax), which in turn created an opportunity to bring some equity to the deal. I would and will recommend Northtowne VW to as many people as I can.”
- Eugenio Bonet (Overland Park, KS)
Consultant: Richard Justice
“Exceptional transaction. The open and honest demeanor of the sales representative was a key factor in my purchase decision.”
- Ray Graham Jr. (Liberty, MO)
Consultant: Helen Perry
“Both Helen and Frank made the entire process fun and enjoyable. They are great!”
- Darrell Hudson (Liberty, MO)
Consultant: Didi Lazarus
“Didi is great, this was our second car with Didi. Our third car from Northtowne VW.”
- Larry Baugher (Trenton, MO)
Consultant: Did Lazarus
“Didi Lazarus was top notch. Explained everything went above and beyond getting the 2010 EOS delivered. He was contacted concerning the couple scratches we noticed. Was handled with no problem.”
- Paul Macdougall (Lady Lake, FL)
Consultant: Mike Maher
“I just wanted to drop you a note to thank you and the Northtowne Volkswagen service crew for handling my recent “situation” with the lug nut key lock so well. Jim Horton (Service Manager) was very understanding. Everything worked out fine. Purchasing my Volkswagen through Northtowne has been a pleasant experience from the very beginning. The sale team and service department are all top rate. We will be doing business again when I’m in the market for another car.”
- Randall Wallace (Mission, KS)
Consultant: Mike Lopez
“Thanks for being such a good salesman! You make buying a car a very pleasurable experience! Thanks for my new Red Bug!”
- Mollie James (Excelsior Springs, MO)
Consultant: Matt Kornblum
“Matt was extremely helpful to work with. I needed some extra time to make a decision and work on my trade pay off options. He stayed in touch with me and was very helpful. But the good thing is I never felt pressured that I had to do this today. That is the major thing that kept me from even looking elsewhere was the respect shown to me and not giving me the high-pressure sales pitch. If that would have happened I would have been gone. Great Job Matt!!!! If I do not move I will be a repeat customer.”
- Scott Kruckenberg (Kansas City, MO)
Consultant: Mike Lopez
“This was one of the best buying and trading experiences I’ve ever had. Mr. Lopez did what he said he would do, so there were no surprises. All of the paperwork arrived much sooner than we expected. My wife is very happy with the car. If she’s happy we’re all happy.”
- Bobby Bouton (Bucyrus, KS)
Consultant: John Howe
“We were very much satisfied with the way we were treated. Everyone was very friendly and that means a lot. Good customer relationship goes a long was. John was very helpful and he treated us like we had been customers there for years. You have a very nice dealership and it was a pleasure doing business with you.”
- Jerry & Donna Lewis (Chillicothe, MO)
Consultant: Mike Lopez
“It was a pleasant atmosphere with NO high pressure sales. I appreciate the ability of everyone to work around my time schedule to close the sale.”
- Leland Kolkmeyer, Kolkmeyer Funeral Homes (Wellington, MO)
Consultant: Mike Maher
“Mike was very helpful. He always returned phone calls in a matter of minutes and was easy to get in contact with when needed. He called to remind me of my service visit and made everything very easy. This was my first car I have bought and I wouldn’t have wanted anyone else selling it to me. Mike was really the best.”
- Mary Donaldson (Kansas City, MO)
Consultant: John Howe
“We were pleased with the service we received and the friendliness of the staff. We are very pleased with our car and it pays to shop on Labor Day weekend. The deal we received fit our budget great. Thank you.”
- William & Janet Grimes (Blue Springs, MO)
Consultant: Mike Maher
“Mike was very straightforward and easy to talk to and able to answer questions very well.”
- Rune & Molly Rasmussen (Lawrence, KS)
Consultant: Mike Lopez
“Actually it was the best experience I’ve ever had in purchasing a car. I felt no pressure and I felt like I was being treated fairly no just being told a bunch of bull.”
- Vanessa Cantrell (Kansas City, MO)
Consultant: Mike Lopez
“I found Mike to be very personable and knowledgably. He listened to me, which is a rare quality in car salesman. He was down-to-earth and did not employ “high pressure” sales tactics. I purposely did not return to several dealerships because they did not listen to my needs.”
- Susan Bowen (St. Joseph, MO)
“Grant – Thank you so very much for helping us out in a pinch with cars for the Kearney Homecoming parade! You were a lifesaver. We owe you BIG!”
- Jennifer Greene, Kearney School Dist.
Consultant: John Howe
I was pleasantly surprised that my experience was so ‘non-pressure’. I never felt overwhelmed by ‘sales pitches’. My sales rep. showed me respect and never once treated me like a ‘mark’ with patronizing statements. I even enjoyed conversations with other sales reps that left me feeling welcomed and comfortable. Even the gentleman that did my paperwork was delightful to deal with. I will defiantly be back for my next car.”
- Debi Decoudres (Kansas City, MO)
Consultant: Mike Lopez
“Mike Lopez was the best damned person I had talked to the entire day. He went over the entire car front to back, top to bottom. He asked me if I wanted to drive before I could even ask if I could. And he was overall perfect. Thank you so much Mike.”
- Joshua Ballenger (Kansas City, MO)
Consultant: John Howe
“John was excellent to work with! He did not act like most salesman we have worked with in the past – he actually seemed like one of us! He took our offer right away and it was done deal. Thanks so much!”
- Timothy & Karen Coder (Effingham, KS)
Consultant: Mike Lopez
“Just wanted to compliment Mike Lopez on the interest he took in our purchase & his overall helpfulness. We purchased a car primarily for our 16 year-old son’s use. So we weren’t looking to spend much money. Even though we were obviously not ‘Big Spenders’, Mike treated us like VIP’s. He corresponded promptly to questions and went out of his way to help find a car that would fit our budget. We would definitely purchase from Mike again.”
- Carol & John Staudacher (Liberty, MO)
Consultant: John Howe
“John Howe did an excellent job taking care of us. We were in to test drive and out with our new car. This really was a stress free process. Thanks for everything!”
- Caleb & Sarah McGeeney (Kansas City, MO)
Consultant: Mike Lopez
“I am now a Northtowne VW customer for life. Mike Lopez has been the best car salesman I have ever met. Thank you Mike.”
- Graham & Donald Goodman (Kansas City, MO)
Consultant: Didi Lazarus
“Didi is the best experience I have ever had at any dealership! I am very much NOT a ‘salesman’ person, but Didi was so courteous and friendly, our experience was a blast! Didi should be commended, and your dealership should feel blessed to have him as part of your crew. Everything he said and did for us I so much appreciated and will always remember and give others the opportunity to experience this kind of salesmanship. Both my husband and myself agree we not only got a great vehicle but also a great friend.”
- Marci & Robert Bealmear (Lee’s Summit, MO)
Consultant: John Howe
“Very pleasant. John didn’t treat me like an idiot just because I’m a female. I’ve had previous experience where I was just looked at as an inconvenience when the fact is I’m the ultimate decision maker. Thank you for the pleasant car buying experience”
- Mary & Michael Botts (Kansas City, MO)
Consultant: Mike Lopez
“Liked Mike’s laidback manner – not pushy.”
- Charles and Jane Temple (Prairie Village, KS)
Consultant: John Howe
“I found the car that I was looking for and now I am happy. Thanks to the salesperson John Howe was really helpful in choosing and buying the car. Everything went smooth and a lot easier then I thought it would be. My trust in Northtowne is higher than to any other car dealership.”
- Oybeck Fazilov (Mission, KS)
Consultant: Mike Lopez
“The whole process was very pleasant for me. Mike made me feel like it was always my decision. He did his ABSOLUTE BEST to come to my level in every way, helping me out as much as humanly possible. I would work with no other salesman than he. He stands out as a very personable associate and friend.”
- Benjamin Avila (Blue Springs, MO)
“Mr. White – Thank you for Volkswagen’s generous contribution to our school. We very much appreciate your support of education and our students. Our parents and staff aways look forward to the Drive for Education.”
- Stephanie Tolander, PTA Board Member NKC School District
Consultant: Didi Lazarus
“Didi is the best! Eliminate every other salesman and just create Didi clones. The car industry would be so much better.”
- Jason Steffer (Kansas City, MO)