Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

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  • Katherine C.03-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Terry H.03-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Steven D.03-04-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    It is two fold. I have been a life long VW owner for past 50+ years. I do my research and we keep our VWs 10-12 years and drive each over 100K miles before purchasing next.

  • Michael B.03-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    So, my service tech, listened and helped solve the problen!

  • Joseph G.03-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    After my oil change there were oil spots in my garage underneath our Atlas crossport and VW didn’t rotate my tires.

  • Nicole R.03-01-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Michael E.02-28-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Made deal over text and was in and out of dealer in less than an hour.

  • Martin C.02-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service advisor was knowledgeable and ordered parts for my recall. VW should have parts readily available when a recall is announced.

  • Bill Z.02-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • James K.02-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022