TYPE:ServiceMODEL:Golf GTIYEAR:2023
Average Score (214 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2025
The dealership had us in and out quickly with all of my items switched over into my new car! Friendly staff that got me a great deal!
TYPE:ServiceMODEL:JettaYEAR:2022
Soe provided outstanding customer service.
TYPE:ServiceMODEL:TaosYEAR:2024
I had to take a day off work to get an sos module replaced in my car that’s been broken since I got the car, and they refused to fix it. So I had to get my sales person involved once again to have him work on a solution. Now I have to take another day off work and take my car back in to get it fixed.
TYPE:ServiceMODEL:PassatYEAR:2018
TYPE:ServiceMODEL:ID.4YEAR:2021
Get a bigger dealership service people are great but to seems so crowed when we drop off and pick up
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Getting someone to answer a phone call or respond to the text messages was impossible.
TYPE:ServiceMODEL:PassatYEAR:2019
The men at the desk are always polite and knowledgeable. The service men do good work
TYPE:ServiceMODEL:Golf GTIYEAR:2020
Always top-quality work on my car...I wouldn't trust any other place to do maintenance on my VW GTI. It never ceases to impress me how top-notch-product knowledgeable is service advisor Barry Bartlett! He could pass for a VW Engineer! BTW--The WiFi capability in your customer area work center is outstanding!
TYPE:ServiceMODEL:TaosYEAR:2024