TYPE:ServiceMODEL:TiguanYEAR:2021
Knowledgeable and friendly service.
Average Score (214 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
I’m new to your service and at first I was disappointed, but your service representative took care of me. He made me change my attitude. I’m not sure how to spell his name. But I think Soenot sure, but I will definitely come back.
TYPE:ServiceMODEL:JettaYEAR:2024
service was easy to schedule and finished sooner than expected. Thanks
TYPE:SalesMODEL:AtlasYEAR:2025
Matt was great to work with, when we showed up and the car we wanted had already sold he spent time trying to find something that fit our wants and needs and that was within our budget so that we could drive away in a better vehicle than we came in expecting.
TYPE:ServiceMODEL:TiguanYEAR:2024
the phone system needs to be updated I called for two weeks trying to get in for oil change, and the guy who called back was rude , when I got there, both men at the first two counters was rude, and my car had filthy hand prints all over the inside and out, not to mention my seat was moved took me three days to get it right again,
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
My purchase experience was very easy and I did not feel pressured at all.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2021
Was told upfront that a coolant leak would be covered under the new car warranty. After they looked at it they said a rock must have punctured the radiator and it was not covered. Not sure how a rock could get through everything under to hood and still have enough velocity to puncture the radiator.