TYPE:SalesMODEL:TaosYEAR:2024
Average Score (215 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ArteonYEAR:2021
Great service. Was received and moved on quickly. Several time I received updates on my service and the a quick completion.
TYPE:SalesMODEL:TiguanYEAR:2024
Northtowne was great through the entire process of getting my new car. I hate purchasing new cars, because the constant feeling that you're trying to avoid being ripped off has been a problem in the past. It certainly wasn't the issue with Northtowne. Mike Smith worked with me from the start, was incredibly friendly and flexible, and made it so that I didn't feel like I was being hounded or pressured at any point in the process. The purchase itself went great, I felt I got very fair trade in value for my car, and everyone in the building was friendly as well. We even noticed a small little ding from someone's door on the side of the new car when I was picking it up and Mike was able to get me in the following week (I had an immediate road trip to take, otherwise I'm sure he could have done it even sooner) and they were able to work the small ding out and get it looked as good as new. I would absolutely feel comfortable recommending anyone I know pick up a car from Northtowne Volkswagen (I can't speak for all of the staff at the other locations, but Northtowne Mazda down the street was also very friendly and helpful).
TYPE:ServiceMODEL:BeetleYEAR:2018
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
I have the Windshield Protection on my vehicle. I was charged to put in a new one after a rock hit. I am currently working or trying to get a solution with the dealership.
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2019
I appreciate so very much my VW Tiguan and auto maintenance staff. Mr. Barry is truly the very vest Auto Maintenance supervisor I have had my Auto service by.
TYPE:ServiceMODEL:JettaYEAR:2024
the place is cramped. the agent who helped me was great. but the place is cramped, not very roomy at all.
TYPE:ServiceMODEL:JettaYEAR:2018