6728 N Oak Trafficway
Kansas City, MO 64118
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
Matthew was stellar. I originally contacted him about a Mazda. Once I shared my budget, he suggested a VW Tiguan might be more in line. I shopped around at other VW dealers. Northtowne VW had the best pricing and gave great service.
TYPE:ServiceMODEL:TiguanYEAR:2024
Bobby and the techs always find the problems and get them fixed.
TYPE:SalesMODEL:TaosYEAR:2025
Everyone, especially Didi Lazarus, is most kind and knowledgeable at the Northtowne Volkswagen! Didi goes out of his way to find exactly the perfect VW I am looking for!!!
TYPE:ServiceMODEL:TiguanYEAR:2018
Customer Service is great. But, the lack of loaner vehicles for customers that have scheduled appointments and request is poor.
TYPE:ServiceMODEL:JettaYEAR:2022
The customer service in the service department is always great.
TYPE:SalesMODEL:TiguanYEAR:2025
Love Kevin he’s amazing
TYPE:ServiceMODEL:TiguanYEAR:2018
My service consultant, Bobby Kielman, is awesome! He is the reason I bring my car to this dealer.
TYPE:ServiceMODEL:AtlasYEAR:2019
Greeted right away by Bobby, checked in and waited the appropriate time for an oil change.
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2020