The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Drew R.09-23-2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Had a decent experience at the dealership for service, but getting annoyed and frustrated with the "fix" of my 2024 Atlas Cross Sport, I've had my screen replaced twice now since the beginning of the year and within 2 drives after getting it fixed last week it's pixelated again. I've never been so unconfident in keeping a vehicle in my life, frustrating as this is a new vehicle and I've had nothing buy issues with technology which is very costly outside of a warranty period. I've had my vehicle in the shop at least 4 times (valuable time away from work) this year already and i've only owned the vehicle for 9 months.
Vincent M.09-22-2024
TYPE:ServiceMODEL:TiguanYEAR:2023
Professional, excellent service
Gwendolyn P.09-19-2024
TYPE:SalesMODEL:JettaYEAR:2024
I had the best experience!!!
Andrew F.09-18-2024
TYPE:SalesMODEL:AtlasYEAR:2024
Matt and everyone at Northtown VW were very friendly and helpful. Great folks!
Regina V.09-17-2024
TYPE:ServiceMODEL:TiguanYEAR:2018
Great costumer service!
Corey C.09-17-2024
TYPE:ServiceMODEL:AtlasYEAR:2019
Ashley D.09-16-2024
TYPE:ServiceMODEL:TiguanYEAR:2021
Donnie Nichols was very helpful and friendly
John S.09-12-2024
TYPE:ServiceMODEL:AtlasYEAR:2019
Soe was very professional in
getting me through the process
of my factory recall.
factory
Scott D.09-12-2024
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
The entire process was smooth and fast. Matt Weaver was very helpful, courteous and understanding. The rest of the team from finance to cleaning did a remarkable job.