TYPE:ServiceMODEL:PassatYEAR:2018
Average Score (215 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Salesman Mike Smith is excellent!
TYPE:SalesMODEL:AtlasYEAR:2024
Working with Matt Weaver made this the most pain free and hassle free car buying experience of my life. We were able to pre-negotiate the sale price on my new Volkswagen, and Matt worked to get me the value I needed on my trade in to complete the transaction. I was in and out of the dealership in the amount of time that was promised, and my wife is very happy with her new Atlas!
TYPE:SalesMODEL:AtlasYEAR:2024
Micah was very helpful and worked with us for a couple weeks finding the right car. He worked with us on pricing and was always available for questions. We went to all the VW dealerships in the KC area. The car is amazing but the service we received is what took us back to Northtowne VW.
TYPE:SalesMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
It takes for ever to get an appointment.
TYPE:ServiceMODEL:TiguanYEAR:2021
The service was quick and the staff was courteous.
TYPE:SalesMODEL:AtlasYEAR:2024
I will buy from them again. They were not pushy and listened to what i wanted in a new car
TYPE:SalesMODEL:TiguanYEAR:2024
We were simply out to test drive one of the several vehicles that we were considering. We had already test driven a couple and had a good idea what we were looking for. The test drive was laid back and Kevin at Northtowne just made the whole experience as easy as it could be. The offer out of the gate was desirable and the special financing really sealed the deal, so to speak.
TYPE:SalesMODEL:TiguanYEAR:2024
Excellent experience. The sales assoc. Micah Wiedner was great. Everything went well.