Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

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  • Brenda G.06-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    My 3rd Volkswagen from this dealership and is always the right decision. All employees are amazing and very helpful. Matthew and Bobby are amazing!

  • Karen P.06-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    It took longer then should I was without a car for three weeks I had to get a ride back and forward to work I think I should got a longer put I didn’t so that that

  • Patricia N.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Bobby is the best!

  • Drew R.06-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Scheduling an appointment is more complicated than it should be. The automated system is awful and never works right, the staff will immediately forward you right back to it as well. Should be easier. It was quicker, easier and more efficient to get my VW serviced when I was on vacation in Colorado than it is getting it done 5 miles from my house.

  • Dillon H.06-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Robert B.06-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Micah was an exemplary salesperson. He was very courteous and informative.

  • Jane R.06-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Soe and the team were great! I got notice that my right front tire was low and they worked me in without an appointment and got me all fixed up. So appreciate it!

  • James K.06-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Caroline G.05-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    i Was using my extended service agreement and, no fault of the employee, it took forever (25 minutes)to get them to give the go ahead on the replacement

  • Erika S.05-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019