Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

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  • Wesley H.04-24-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Fast service, no hassle buying was great

  • Marc S.04-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Chris Stroud has been servicing my vehicles for 8 years. Without fail, he always goes above and beyond expectations to help me get what I need.

  • Karl P.04-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent customer service. Had an appointment for 1340. Did some paperwork and my car was taken right in. Car was returned in less than an hour. Great job.

  • Toni L.04-24-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • James D.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Richard C.04-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Dropping off my vehicle was great. The service man that checked me out made me feel like I was stupid. I have purchased at least 6 vehicles from the VW dealer. This will be my last.

  • Daniel J.04-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Chris and the whole Northtowne Volkswagen team have gone out of their way since day 1 to ensure that not only was the purchasing process simple (I was able to get a new vehicle while deployed in the Middle East) but also that everything was taken care of and I was satisfied far after the purchase. They have promptly and hassle free fixed the few bugs that have popped up with it being a brand new vehicle.

  • Kari H.04-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Eva M.04-13-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Excellent sales people

  • Shanin B.04-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Bobbi was courteous, attentive and quick to meet our service needs.