Average Score (215 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

215 Ratings

4.7 Average

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  • Stefan F.04-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Great service as usual. Give Bobby a raise!

  • Edgardo A.04-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Gregory S.04-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Kevin S.04-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    They always go the extra mile for great customer service.

  • Roxanne W.04-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Barbara P.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Kevin M.04-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Kevin was outstanding in all aspects - carefully explained and demonstrated vehicle features- wanted to make sure test drive time was sufficient-excellent communication skills-very patient and wanted to make sure the Taos was the correct vehicle for us as he offered test drive of the comparable Hyundai compact SUV on your lot. A great experience!

  • Thomas D.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Brandi P.03-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The people are amazing! Shane, Bill and Thomas made it feel like I was a family member.

  • Travis K.03-25-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Didi is always fantastic! He’s helped me with my last 3 VWs over the years and the whole team makes it an easy process.