TYPE:ServiceMODEL:AtlasYEAR:2022
Compared to other dealer service departments I was not super impressed
Average Score (214 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Upon entry i was not created, this was my first visit to this service center. Service advisor was busy scheduling other service throughout my check in process then only pointed to the waiting area. The waiting area was filthy. Upon service completion, service advisor only called my name and stood at the door waiting for me. He walked me to the cashier and left, cashier stated where my car would be. I will not return to northtowne vw/Hyundai to service my vehicle. All future service needs of this vehicle, if I decide to keep it, will be completed at Northtowne Mazda and warranty work and recalls will be completed at Lee's Summit VW.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2022
pleasant service and done in a timely manner
TYPE:ServiceMODEL:TaosYEAR:2022
Great as always. Very friendly and easy to work with.
TYPE:SalesMODEL:AtlasYEAR:2025
Great service and great people
TYPE:SalesMODEL:TaosYEAR:2025
Carl Always goes above & beyond to help get me in my Vehicles Excellent Customer service and we will keep coming back also my finance guy gets 5 stars also he went above & beyond getting my loan perfect Thanks guys 😎
TYPE:ServiceMODEL:TiguanYEAR:2024
Service rep got me in and out in no time
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2025
Service department is great!